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REDEFINING THE SERVICE EXPERIENCE WITH HPE POINTNEXT TECH CARE

Written by NDM Writing Team on September 23, 2021

Hewlett Packard Enterprise recently started transitioning their support offerings from HPE Foundation Care and Proactive care to HPE Pointnext Tech Care.  This new service goes beyond problem identification and resolution by helping customers get the most from their HPE technology. New innovations include fast multi-channel access to product-specific experts, an AI-driven digital experience, and general […]

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Why Support Contracts and Renewals are Important for your Business

Written by NDM Writing Team on January 18, 2018

Most organizations choose basic, enhanced, or premium support for the first three years of a hardware purchase. It is standard operating procedure for many IT organizations to purchase the warranty coverage alongside new hardware. However, these services can be added at any time via custom support contracts with your vendor.   Hardware Warranty vs. Business […]

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