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REDEFINING THE SERVICE EXPERIENCE WITH HPE POINTNEXT TECH CARE

Written by NDM Writing Team on September 23, 2021

Hewlett Packard Enterprise recently started transitioning their support offerings from HPE Foundation Care and Proactive care to HPE Pointnext Tech Care.  This new service goes beyond problem identification and resolution by helping customers get the most from their HPE technology. New innovations include fast multi-channel access to product-specific experts, an AI-driven digital experience, and general […]

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The End of the Road for Microsoft Exchange 2010 and Office 2010

Written by NDM Writing Team on August 3, 2020

Microsoft Product Life cycle A typical Microsoft product life cycle lasts 10 years from the date of the product’s initial release. The end of this life cycle is known as the product’s end of support. This means Microsoft will no longer provide updates or support of any kind. End of support can result in vulnerabilities […]

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Why Support Contracts and Renewals are Important for your Business

Written by NDM Writing Team on January 18, 2018

Most organizations choose basic, enhanced, or premium support for the first three years of a hardware purchase. It is standard operating procedure for many IT organizations to purchase the warranty coverage alongside new hardware. However, these services can be added at any time via custom support contracts with your vendor.   Hardware Warranty vs. Business […]

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