Only ShoreTel leverages the strength of a single solution to give your company the flexibility to mix and match ONSITE and CLOUD sites as your business needs change.

The right VoIP phone system is the one that serves your organization's structure, needs, and goals: increasing revenue, boosting productivity, cutting costs, or better serving your customers. Whether it's an office phone system that is on-premise, cloud-based, or virtualized on your servers, we knock ourselves out to design a solution that is reliable, cost-effective, and delivers all the functionality and flexibility you need.

ShoreTel Connect isn’t your typical business phone system. Finally, there’s an easy-to-use communications platform that works as hard and fast as you do.

All-in-one unified communications and collaboration revolutionizes the way you work

• Share the ShoreTel Connect experience  and online meetings with any contact—automatically
• Smart features like Join button, event wizard, agenda timer, contacts timeline, and conference call-out do your work for you
• One screen for everything—the ultra-sleek, next-gen ShoreTel Connect app
• VoIP call control, mobility apps, instant messaging, audio and web conferencing, video calling and online meetings included

End-to-end from phones to applications to network operations—for solid performance

• ShoreTel Services can support any stage of deployment from planning through implementation and ongoing monitoring
• End-to-end means you can trust system upgrades and feature additions won't cause unexpected issues
• IP PBX telephony includes 5 call handling modes for personalized routing; voicemail, auto attendant, workgroup features, music on hold, and more
• ShoreTel IP Phones are ergonomically designed, feature fully integrated call handling keys, and deliver 7 octaves of superior sound quality

Get out of the business of managing your phone system

• White-glove service for everything from provisioning to maintenance and support
• Easily scale your operations up or down to fit business seasonality and growth
• Shoretel Connect CLOUD Portal provides a simple and intuitive interface for management and billing
• One-stop shop for VoIP phones, telco, carriers services, in addition to the poweful Shoretel Connect platform
• Brilliantly simple plug-and-play deployment—changing locations is easy

Trade in outages for reliability and peace of mind

• Leverage enterprise-class data integrity and physical safeguards for secure business communications
• Maximize uptime and business continuity with a service backed by a strong Service Level Agreement (SLA)
• Shoretel Connect CLOUD is architected to have redundancy at network, infrastructure and apllication layers - no single point of failure

Put more power behind every customer touch point

• Embed calling features directly into Saleforce^®, ACT!^®, MS Dynamics^® and other apps for faster performance
• Integrated call and customer histories are the foundation of business insights and trends
• Maximize your payback from popular business process apps