A social communications strategy can help you boost productivity and innovation
Social communications is the evolution of unified communications (UC) that provides integrated voice, data and video across social networks. It can be integrated with applications your workforce uses every day for easy access to enterprise instant messaging, online meetings, telephony, video conferencing and more—wherever they are working. With social communications software you have an immediate and cost-effective way to help improve customer engagement and to make faster, expertise-based decisions with people inside and outside your business without travel costs.
Old is new
Many of the components of a social communications strategy – instant messaging, web conferencing, real-time collaboration, mobile device support, telephony integration, and others -- aren’t new.
But open architectures and programming models are enabling organizations to pull these different pieces together in new ways. An instant messaging application, your telephone, or your email, for example, pulls all your social networking tools into a single environment.
The result is a social communications environment that’s easier for IT staff to configure, administer, and maintain and easier for users to use. Drive down the costs associated with disparate communication and collaborate solutions. Drive up productivity and performance, and leverage enhanced collaborations to foster a more innovative workplace.
NDM social communications and collaboration solutions enable you to: