Assessment Services
Comprehensive IT Assessment Services for Informed Decision-Making and Strategic Planning
Our IT Assessment Services provide you with the information you need to understand your environment, make informed decisions, and set strategies.
- Do you understand your data growth and how to leverage data to improve your business? Are you unsure if your organization is prepared or up to date on updates and more? Looking to migrate to Microsoft 365? Is your network secure and are your firewalls set up correctly? NDM can help with these areas and more. We can help your IT organization resolve these issues and offer recommendations for your future needs.
- Our IT assessment services can provide you with the information you need to make informed decisions on your cloud strategy, infrastructure and much more.
- The NDM Services Organization has the experience and expertise to help your business meet your goals and objectives faster, with less risk.
- Our IT infrastructure assessment goal is to reveal valuable information to aid in setting strategies and leveraging technologies to meet your customer demands, improve service levels, and ultimately increase your organization’s profitability.
- Our assessment services are based on years of experience in the IT industry, across a diverse set of clients and solutions. Each assessment engagement strives to match IT goals and objectives with the business needs of our clients. Whether the focus of the assessment is on storage infrastructure, networking or a holistic IT strategy, our assessments provide our clients the information they need to understand their environment, make informed decisions and strategies.
- We provide extensive research into your current environment, provide documentation, recommendations and follow through if needed.
Assessment Services
IT Infrastructure Assessment
Many businesses need to develop a strategy to implement and support their IT Infrastructure. Many times, you just need to know what you have, where is it in the technology lifecycle, and if you are positioned correctly for future growth. This is where NDM’s IT Infrastructure Assessment proves its value.
Today, IT departments are challenged to develop and implement a reliable, efficient IT Infrastructure. This requires time to plan, strategize, and be proactive in the support. Is your IT Infrastructure ready to take on the changes in business? Are you following best practices? Are you positioned to take advantage of evolving technology and changes in work dynamics?
Our IT infrastructure consulting experts will assess your current IT infrastructure and deliver a report detailing observations regarding hardware, software, and the business processes impacted by your IT environment. Leveraging information about current state IT and considering future business plans, an IT strategy will be developed that not only addresses short-term issues but also builds the framework for a long-term roadmap for supporting your ever-evolving IT infrastructure, as well as a risk analysis to determine future issues that could arise.
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Data Management Assessment
One issue that impacts every IT department is the explosive growth of data. Data streams into a business from multiple sources and includes office documents, emails, digital media (including security camera and bodycam), and scanned documents to name a few. Businesses are often required to maintain this data for long periods of time. The combination of rapid growth, the requirement to keep data indefinitely, and the increasing importance of data to the viability of a business is leading our clients to assess the data management practices and create a data management strategy that fits your individual needs.
The NDM Data Management Assessment Service can be used to focus separately on Production Data, Archive Data, Backup/Recovery, or it can encompass all three. Is data being stored in line with its value to the business? Is the protection scheme appropriate to meet RPO/RTO? Will the current infrastructure be able to meet demands for future performance and growth? The goal of this Data Management Assessment service is to help our customers develop a data management strategy then implement processes that will accommodate data growth and provide data availability, security, and protection of business-critical information. Schedule your IT security risk assessment now.
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Recurring Data Center Assessment & Advisory Service
With limited resources often available within a company’s IT department, maintenance may fall on the back burner. It is important to stay on top of firmware updates, device OS updates and other customer advisories. After your initial IT infrastructure assessment, NDM will work with your organization to determine the frequency of your HPE infrastructure review.
We want to make sure that the most current software and firmware updates are installed.
Deliverables
- A pre-planning session to validate equipment to be included in assessment, agree on timelines, document contacts, and the communication plan.
- Assess current environment and document
- Research and Document information relevant to customer’s HPE infrastructure
- Create a maintenance plan: required/recommended updates, process for accomplishing updates, download and provide update packages
- Continual review based on company’s preference of company’s infrastructure with a documented summary of findings after each review
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VMware Assessment Services
Today, many companies are using VMware and have been for many years. Are you using VMware effectively and efficiently? Are there additional servers, applications, or clients that can and should be using VMware? Are your business-critical applications a candidate for VMware? Our VMware IT Assessment Service and Operational Analysis can provide you with the information needed to improve your virtual environment or fast track your IT project. Contact a VMware consultant at NDM today!
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Wireless (WiFi) Site Survey
When is the last time you performed a wireless site survey? Most companies do not check their wireless network regularly. Often, wireless access points will be configured, deployed, and forgotten until a user enters a support ticket. Wireless systems can also be installed incorrectly from the beginning, without proper evaluation of the environment. The typical “evaluation” we see when purchasing a new wireless solution is a Predictive Site Survey, where a network engineer will import floor plans into a tool and draw walls on the map to give them an idea of what their coverage area will look like when the solution is deployed.
The NDM Wireless (WiFi) Site Survey aims to give network engineers the real-world data they need to ensure a healthy and robust wireless network with minimal RF interference. Whether you are looking to upgrade your wireless network or validate a recent installation, a professional site survey will give your engineers the data they need to minimize the support calls.
Deliverables
- Planning session to confer on objectives and goals for the IT assessment service
- Walkthrough of site using the Ekahau Wireless (WiFi) Site Survey tool
- Recommended AP installation locations
- Detailed Wireless Site Survey report including individual floor plans, points of interference, and coverage area
- Heat maps detailing RF coverage for individual floor plans
- Spectrum analysis for individual floor plans of potential interference, such as microwave ovens
Benefits
- Validate a recent wireless network installation
- Fine tune their existing deployment to minimize interference and get the most out of your company’s investment
- Create a channel plan (regarding neighboring wireless networks) for an upcoming deployment
- Identify access point locations to provide the best coverage area for the building
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Ransomware Recovery Preparedness & Risk Assessment
Intelligent Data Protection is a comprehensive approach to data protection and copy data management that focuses on how an organization protects and uses its data (now and in the future). Is your organization prepared? What is your backup policy? What is your Disaster Recovery Plan?
Through an IT Risk Assessment, NDM documents an organization’s readiness to recover data that may have been impacted by a Ransomware attack. In this IT Risk Assessment, a NDM engineer will review and analyze your site to provide observations and recommendations to better prepare your organization for future data attacks.
Deliverables
- Review of organization’s Disaster Recovery Plan including documentation, hardware/software resources and review/testing plan
- Review of Backup policies, procedures, and practices
- Review of backup logs for the past 90 days.
- Review of Firewall settings
- Review of network topology
- Review of current user authentication practices (for servers, devices, applications, etc.)
- End-user training and testing
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Firewall Assessment
As the nature of network threats and networks themselves change, the firewall still plays an important role. Enterprises looking to purchase a firewall should be aware of their needs and choose accordingly.
Many organizations may have purchased a firewall but may not have configured it correctly or are not using it to its full capability. NDM has created a Firewall Assessment to help your organization with your network security firewall needs.
The NDM Firewall Assessment will discover the overall utilization of an organization’s current firewall and their adherence to industry’s best standards through a Network Vulnerability Assessment. Components of change management and administrative access to the firewall(s) will be examined. Additional focus will be made to examine the strength of the existing firewall access control lists (ACLs). Recommendations will be made on how to streamline the firewall rules or leverage additional features to make them more secure.
Deliverables
- Review an organization’s current deployment of a single or HA pair of firewalls
- Perform discovery of existing network topology
- NDM network engineer to conduct interviews with all staff who currently manage or have access to the firewall
- NDM to provide a Summary and recommendations report after reviewing all necessary information. Review to include information on health statistics and software/firmware observations, recommendations to leverage existing features and recommendations for covering best practices for change management.
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If you would like more information on this service, contact us today!